Job Capital Founder and MD Jo Burston talks to TRC about “Life After LAFHA” and how temps, contractors and employees can increase take home pay by 30% without asking for a pay rise. Watch here  

I’ve just had what I can describe as the most outstanding customer service experience I have ever had overseas. Let me start by saying “Bula” to the staff at Royal Davui Island in Fiji! After a week on this special island, I took some very valuable customer service lessons away from my experience. It is [...]

The People Person http://www.startupsmart.com.au/blogs/the-people-person/2011-06-20/do-first-impressions-count-for-anything.html Monday, 20 June 2011 13:43 I recently went to a “Master Chef cook off” with 40 of my peers for an evening of incredible fun, competition and culinary up-skilling. Cheeky Food Group founder and entrepreneur, Leona Watson, ran our evening, along with entrepreneur, David Bitton, founder of Bitton Café.Apart from wearing [...]

The People Person Competition is fierce. You need to be on your game, ready and nimble as a start-up. The best technology, the greatest processes all means nothing unless you’re willing to network and be known. A start-up requires a great communicator and a person that can tell the story. There is an audience willing [...]

This is not a bank bash – this is my personal observation of customer service. Something Job Capital and our team are totally passionate about. Over the past 4 years, NAB let us down 4 times paying contractor, internal employee and outsource payroll client wages. “IT Glitches”. As a business owner and entrepreneur, I don’t [...]